The festive sale 2026 opened with record marketplace traffic, much of it from beyond the metros. What the verified numbers say, and what a D2C brand selling on its own site should do before Diwali.
The festive sale 2026 season in India opened in the second week of October with the biggest marketplace numbers either Amazon or Flipkart has published for an opening. Amazon says its Great Indian Festival drew more than 440 million visits in its early phase. Flipkart says its Big Billion Days hit 6.3 million concurrent users in the opening hour. Redseer Strategy Consultants estimates that shoppers spent about ₹24,200 crore across the major platforms in the first two days. With Diwali on 8 November, D2C brands that sell on their own Shopify store now have under four weeks of the most important selling period of the year left, and they are competing for attention with those numbers.
We build software for Shopify stores, including our own collection-sorting app, SellRank, and most of the stores we work with are Indian brands. This post does three things. It sets out the opening-week figures we could verify, with the source for each. It explains what those figures do and do not tell a brand that sells on its own website. And it gives a practical plan for the weeks before Diwali. We have also listed the figures we could not verify, because a number repeated widely is not the same as a number that is true.
The festive sale 2026 opening numbers we could verify
Every figure below comes from the company that published it, or, for the market-wide estimate, from Redseer as reported by the Indian business press on 11 October. These are the companies' own claims about their own platforms. They are not audited, and they are chosen to look good, so read them as direction rather than precision.
Amazon, in its results post dated 8 October and updated on 9 October, says the Great Indian Festival 2026 had the highest early-phase traffic in Amazon.in's history:
- Over 440 million visits in the early phase of the sale.
- Over 72% of visits from beyond India's top nine metros; Amazon also puts it as three in four visitors coming from beyond the top metros.
- 100% year-on-year growth in shopping volume.
- Its highest ever app downloads in a single day, at five times a regular business day.
- Close to 100% growth in customers shopping on Amazon.in for the first time.
- More than one in three customers chose EMI, and one in four transacted using UPI.
Flipkart, in its own announcement on 9 October, gave figures for the opening hour of its 13th Big Billion Days. Early access had opened a day earlier, on 8 October, for Plus, BLACK and Flipkart credit card members, and Digital Terminal's report of the launch put participating sellers at 1.4 million.
- 6.3 million concurrent users in the opening hour.
- Over six times more people shopping than in a regular hour, with new customers up 34%.
- Nearly one in two first-hour visits came from Tier 3 towns and beyond, and non-metros drove about 60% of demand.
- First-hour category growth of 30% year on year in large appliances, 73% in tablets and 42% in beauty.
- Flipkart Minutes, its quick-delivery service, saw order volumes 3.5 times a regular day and new customers up 11 times in the first hour.
- 12.7 million users engaged with more than 1,000 hours of live commerce and over 500,000 short videos.
Redseer's estimate covers the first two days across Amazon, Flipkart, Meesho and Ajio. As reported by Business Standard and Telangana Today on 11 October, Redseer put gross merchandise value at about $2.5 billion, or roughly ₹24,200 crore, from 8 to 9 crore orders placed by 6 to 6.5 crore shoppers. That is nearly six times the average daily business-as-usual run rate. Smartphones made up 38 to 40% of GMV, consumer electronics 25 to 27% and fashion 15 to 18%. Fashion GMV grew 22 to 25% year on year and ran at three to five times its normal daily level. Electronics orders reached nearly 14 times normal daily levels, and Redseer noted particularly strong demand from Tier 2 cities and smaller towns.
Figures we could not verify, and left out
One figure is circulating widely this week: that e-commerce platforms sold about ₹29,000 crore of goods in the first four days of the festive sales, up 16% year on year. We traced it. It is Redseer's estimate for the first four days of the 2023 festive sales, published in October 2023, not a 2026 number. It appears in 2026 roundups because the headline looks current. We have not used it.
We also could not find a verified market-wide year-on-year growth rate for the 2026 opening as a whole. Redseer's 2026 report, as reported, gives a growth rate for fashion but not, in the coverage we could read, for total GMV. If you see a total growth figure for this year's opening, check whether it comes from Redseer's 2026 report or from an earlier year.
What the opening tells a D2C brand, and what it does not
The honest reading is that these are marketplace numbers, and a D2C brand's own website is a different business. Most of the GMV is phones and electronics bought for price, delivered fast, often on EMI. A brand selling its own kurtas, skincare, jewellery or home goods on Shopify is not competing for the same purchase as a discounted phone. It is, however, competing for the same attention, the same household budget and the same week of shopping intent.
Four signals in the opening figures matter for a brand's own store.
- The shopper is increasingly outside the metros. Amazon says over 72% of visits came from beyond the top nine metros. Flipkart says nearly half of first-hour visits came from Tier 3 towns and beyond. If your delivery promises, payment options and pages are built for a Mumbai or Bengaluru shopper on office Wi-Fi, they are built for a shrinking share of festive demand.
- New shoppers are arriving. Both companies report large increases in first-time customers. Some of those people will search for brands they saw on a marketplace or in a video, and land on your own site for the first time. That first visit is where your collection pages earn or lose them.
- Fast delivery is now the reference point. When a quick-commerce service delivers in minutes in a growing list of cities, a D2C brand's delivery promise is judged against it. You cannot match minutes, but you can be precise and honest about days.
- Payment habits are set. EMI and UPI dominate the marketplace figures. A shopper used to paying by UPI in two taps will notice a slow or confusing checkout on your site.
What the figures do not tell you is whether your own category is growing. Fashion's 22 to 25% growth is a useful indicator for apparel brands, but category averages hide wide differences between brands and price points. Your own Shopify analytics for the same weeks last year, adjusted for the shift in festival dates, is a better guide than any market-wide figure.
Your own site in the shadow of the big sales
During the marketplace sales, many brands see their own-site traffic soften while price-led shoppers are busy elsewhere, and then pick up again as Diwali approaches and gifting intent takes over. That pattern is common enough to plan around, but it is not universal, and we would not promise it. What we would say is that the weeks before Diwali reward a store that is ready for three kinds of visitor: the loyal customer who buys from you every year, the gift-buyer who wants certainty about delivery and presentation, and the new visitor who found you through a marketplace listing, a reel or a search.
Each of them needs something different from the first screen of a collection page. The loyal customer wants this season's new pieces. The gift-buyer wants proof that the item will arrive in time and look good when it does. The new visitor wants your best-selling, in-stock products, so that their first impression is of something they can actually buy. A collection page that shows last year's best sellers, half of them out of stock in popular sizes, serves none of them.
A 27-day plan from 12 October to Diwali
Diwali falls on Sunday 8 November this year, 27 days from the date of this post. Here is how we would use them, roughly week by week. If you already followed the week-by-week plan in our festive merchandising post, treat this as a check against what the opening numbers have changed.
- 1This week (12 to 18 October): check stock depth on your top 30 products by revenue, by size and variant. A best seller with only its smallest and largest sizes left is effectively out of stock for most shoppers. Reorder or replace now, while suppliers can still deliver.
- 2This week: audit delivery promises to Tier 2 and Tier 3 pin codes. Ask your logistics partner for realistic transit times to the regions your orders come from, and set your delivery messages from those, not from metro averages.
- 313 to 25 October: build or refresh gifting collections, such as gifts under a set price, gifts for her, gifts for him, and corporate gifting. Order them by what is selling and in stock, not by what was added most recently.
- 413 to 25 October: test checkout on a mid-range Android phone over mobile data, with UPI and with cash on delivery if you offer it. Fix anything that takes more than one attempt.
- 526 October to 1 November: publish your last-order dates for delivery before Diwali, region by region, on product pages, in the cart and in your WhatsApp and email messages.
- 626 October to 1 November: re-sort your main collections daily. Stock is moving fastest now, and yesterday's best seller may be today's sold-out tile at the top of the page.
- 72 to 8 November: shift emphasis from delivery to gifting certainty: gift cards, digital gift vouchers, in-store pickup if you have stores, and clear messaging about what will and will not arrive by Diwali.
- 8After Diwali: record what happened, by collection and by week, while it is fresh. Next year's plan starts with this year's evidence.
Collection pages for a non-metro, mobile-first shopper
The figures from both marketplaces point to the same shopper: someone outside the biggest cities, often new to online shopping or new to your brand, browsing on a phone. For that person, a collection page has to work on a small screen and a patchy connection, and the first four to six products have to be the right ones.
- Put in-stock products first. Out-of-stock products at the top of a collection waste the most valuable space on the page. This matters more in a sale period, when stock sells through faster than usual.
- Show price clearly, including any festive offer, without making the shopper open the product page to find it.
- Keep images light. A page that loads quickly on a fast laptop can still take several seconds on a mid-range phone on mobile data. Test on the device your customers actually use.
- Show delivery information early. A line such as 'Order by 31 October for delivery before Diwali to most of Maharashtra' does more than a generic 'Fast delivery' badge, provided it is true.
- Reduce choice at the top. A shopper new to your brand should see a small number of clearly good options first, not a wall of every variant.
Most of this is ordinary good practice. What changes in festive weeks is the speed at which it goes stale. A collection order that was right on 10 October can be wrong by 20 October because the best seller has sold through and a new arrival has taken off. That is the reason re-sorting frequency matters more in October and November than at any other time of year.
Payments, delivery and the cost of a lost order
Amazon's figures say more than one in three customers chose EMI and one in four paid by UPI. Two practical points follow for a D2C brand. First, make sure the payment methods your customers expect are available and work smoothly on mobile, and that UPI in particular is fast. Second, be careful with cash on delivery during peak weeks. COD widens your reach in smaller towns, but it also increases the risk of refused deliveries, and a refused delivery in festive season costs you the shipping both ways and the stock tied up while it travels.
Note also a change taking effect this week: from 15 October 2026, a merchant discount rate of 0.4% applies to many UPI merchant payments above ₹2,000, under the framework the Ministry of Finance announced on 15 September. We cover it in detail in a separate post on 16 October. For most festive orders under ₹2,000 nothing changes, but brands with higher order values should check their payment gateway's updated pricing before reconciling October's settlements.
On delivery, the practical rule is to promise less and deliver what you promised. A shopper who was told five to seven days and received the parcel in five is happy. A shopper who was told three days and received it in five, two days after Diwali, is not, and is unlikely to come back.
Content and discovery: what the video numbers suggest
Flipkart's figure of 12.7 million users engaging with live commerce and short videos is a reminder that a large share of discovery now happens through video. For a D2C brand, the implication is not that you need a live-shopping studio. It is that the products you push in reels, stories and creator videos must be the same products a visitor sees first when they land on your site.
The most common mismatch we see is a reel featuring a product that is buried on page three of its collection, or sold out in the size most viewers would want. The viewer taps through, sees something else, and leaves. Line up your content calendar with your collection order: when a product is featured, make sure it is in stock and near the top of the collection the link points to.
Measure the festive season while it happens
Most brands look at festive performance once, in late November, and by then the details are gone. A short daily routine in October and early November produces far more useful evidence.
- Each morning, check yesterday's sessions, conversion rate and orders against the same weekday last week, and against last year's equivalent festive day.
- Check stock on the products in the first row of each main collection. If any have sold out, fix the order before the day's traffic arrives.
- Note every change you make, with the date: a new banner, a price change, a re-sorted collection, a campaign launch.
- Watch the split between metro and non-metro orders in your own data. If it moves the way the marketplace figures suggest, adjust delivery messaging and payment options accordingly.
Shopify's own analytics can show most of this. What it does not keep is a record of which collection order was live on which day, which is the gap we built SellRank to close.
Where SellRank helps in festive weeks
SellRank ranks the products in a Shopify collection by real performance, such as views, add-to-carts, orders, revenue, conversion rate or profit, and writes that order into Shopify's own manual collection sort. You can describe a collection as percentage slots, for example the first 20% as in-stock best sellers and the next 20% as new arrivals, and add conditions such as in-stock only. On the Grow plan and above, it re-sorts daily or weekly at an hour in your store's own time zone, and drafts, scheduled publishes and automatic revert let you stage a Diwali order in advance and have it end when the campaign does.
It also keeps every published order as a version and attributes daily views, carts, orders and revenue to the version that was live, so after the season you can see what each order actually did. There is a free plan for one collection, which is enough to try it on your most important festive collection.
Talk to us before Diwali
If you want a second pair of eyes on your store before the last weeks of the festive season, from collection pages to checkout on a mid-range phone, tell us about it on our contact page and we will give you a straight answer. If your collection pages are showing the wrong products first, see how SellRank works on its product page and start with the free plan on one collection.
