A real person, usually within a business day
Every LeelaRam product ships with a direct line to the people who built it. Here are the routes.
1 day
Typical reply time
IST
Working hours
1
Products supported
In-app inbox
Inside SellRank, open the Support tab. Threads reach us directly and answers appear right there.
Open the app in ShopifyWrite to leelaramtechnologies@gmail.com from any address. Include your store domain so we can look things up quickly.
leelaramtechnologies@gmail.comProduct guides
Each product page carries a how-it-works walkthrough and the questions we're asked most.
SellRank setup guideReport a bug
Tell us what you did, what you expected and what happened. Bugs go to the front of the queue.
Report by emailWhat to expect
A reply within a business day, IST. Anything blocking a sync is handled first. You always talk to someone who can actually change the product.
Your data, in plain words
SellRank stores your sort configurations, sync history and anonymous per-product counters — never customer data. Read the Privacy Policy.
Common questions
How do I contact support for SellRank?+
Open the app in your Shopify admin and use the Support tab — it's an inbox that reaches the team directly, and replies show up in the same place. Email works too.
How fast do you reply?+
Usually within one business day (IST). Anything that stops a sync from working is treated as urgent.
Can you help set up my first smart sort?+
Yes. Send us the collection and what you'd like it to do, and we'll suggest a strategy — or set it up with you on a call.
I found a bug. Where do I report it?+
Email the support address with what you did, what you expected and what happened — screenshots help. Bugs go to the top of the list.
Where can I see your privacy practices?+
The Privacy Policy on this site covers both the website and our products, including exactly what SellRank stores and what it never touches.