SellRank support: a real person, usually within a business day
Every LeelaRam product ships with a direct line to the people who built it. Here are the routes — and the setup guide and changelog for the questions that answer themselves.
1 day
Typical reply time
IST
Working hours
1
Products supported
In-app inbox
Inside SellRank, open the Support tab. Threads reach us directly and answers appear right there.
Open the app in ShopifyWrite to leelaramtechnologies@gmail.com from any address. Include your store domain so we can look things up quickly.
leelaramtechnologies@gmail.comProduct guides
Each product page carries a how-it-works walkthrough and the questions we're asked most.
SellRank setup guideReport a bug
Tell us what you did, what you expected and what happened. Bugs go to the front of the queue.
Report by email
Who answers
Sumit Chavda — Founder
Every support message reaches the person who built the product. No tier-one script, no ticket bouncing — if something needs to change in SellRank, the same person who reads your message can change it.
What to expect
A reply within a business day, IST. Anything blocking a sync is handled first. You always talk to someone who can actually change the product.
Your data, in plain words
SellRank stores your sort configurations, sync history and anonymous per-product counters — never customer data. Read the Privacy Policy.
Common questions
How do I contact support for SellRank?+
Open the app in your Shopify admin and use the Support tab — it's an inbox that reaches the team directly, and replies show up in the same place. Email works too.
How fast do you reply?+
Usually within one business day (IST). Anything that stops a sync from working is treated as urgent.
Can you help set up my first smart sort?+
Yes. Send us the collection and what you'd like it to do, and we'll suggest a strategy — or set it up with you on a call.
I found a bug. Where do I report it?+
Email the support address with what you did, what you expected and what happened — screenshots help. Bugs go to the top of the list.
Where can I see your privacy practices?+
The Privacy Policy on this site covers both the website and our products, including exactly what SellRank stores and what it never touches.
Setting up for the first time? The SellRank setup guide covers install to first sync in five minutes; the changelog lists every release; and the product page has pricing and the full feature list.